This project, implemented in the Coolers Division of Technical Department of Delta Dairy, aims at improving the maintenance process effectiveness for improved competitive advantage. Following the company’s strategy towards outsourcing of non-core business operations it researches the peak capacity, in terms of productivity and throughput, in order to compare it with outsourcing offers. The team selected and implemented a set of methods for improving the output of the workshop. Moreover, the need for application of HR methods arose. The implementation of the suggestions made show indicatively a significant improvement of productivity compared to the previous state
