This study examined policies that can improve the performance of BSH’s warehouse facility in Aspropirgos. The project focused on processes and resources with high utilization rates. The methodological framework selected included a mapping of different warehouse processes with the use of flowcharts, their statistical analysis, the development of scenarios as alternative approaches towards the scheduling of activities and the management of required resources, as well as the simulation of these scenarios with the use of the Extend software. The evaluation of different approaches was based upon specific performance metrics, strategically important for the company. The outcomes of the analysis were examined with regard to their sensitivity to changes of model parameters and constitute the basis for the submission of specific proposals. These proposals take into consideration the operational environment, as well as the broader company strategy concerning transportation, warehousing and the whole logistics circuit.
