Many companies lack Knowledge Management procedures, systems and organization. This can result in increased operating costs, duplication of work and underutilization of Human Resources. In view of introducing a consulting service line in Knowledge Management, this project performed a market research focused on what technologies are available, on company needs for KM, and how companies prioritize the implementation of Knowledge Management technologies. The deliverables of the project include a definition of commercial approach and development of presentation and support documentation.
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