The purpose of the study was to present guidelines for the effective organization and management of a department of Human Resource Management and more specifically the processes and activities of recruitment, selection, training and evaluation. The study comprised an in-depth analysis of the existing procedures and functions including the unique characteristics of the organization so as to adapt the propositions to the company’s needs. A benchmarking study of best practices was conducted as well as a climate survey and job analysis. Recommendations were developed for the HR department as a key contributor to the development of Cana S.A.
